I am Being Screwed by WESTINGHOUSE DIGITAL

I bought a Westinghouse LCD HDTV from Buy.com in late November. It proved to be defective and it was necessary to return it to WESTINGHOUSE DIGITAL for exchange.
I shipped it by UPS back to WESTINGHOUSE DIGITAL on Dec 22, at MY OWN EXPENSE. It was signed for at WESTINGHOUSE DIGITAL's El Paso facility just before 11 am, Dec 30. I have called WESTINGHOUSE DIGITAL "customer service" at least three times since for a status report, most recently this afternoon. I CANNOT get ANY information as to what's going on. WESTINGHOUSE DIGITAL doesn't even acknowledge that they have received the TV.

I told WESTINGHOUSE DIGITAL that I would call back in a day or two and if I was not satisfied with the situation I wanted my money back. WESTINGHOUSE DIGITAL said they couldn't do that since I purchased from Buy.com, not directly from WESTINGHOUSE DIGITAL. I will contact Buy.com and if they're no help, I will try working through my credit card company.

I will NEVER buy another WESTINGHOUSE DIGITAL product. I will NEVER recommend a WESTINGHOUSE DIGITAL product to anyone I know.