No Joy from Westinghouse Digital

In a recent post I described my battle with Westinghouse Digital regarding my attempt to exchange a defective TV.

After waiting about two more days from that time, I again called Westinghouse Digital "customer service." They still claimed the returned TV was not in their system, whatever that means. I reminded them I have delivery verification. If they don't know where it is, that's their problem, not mine.

I suggested they just grab another TV, put a shipping label on it, and send it on its merry way. Then they can worry about locating the returned TV. Of course, "We can't do that." They say they can't send out a replacement until they locate the return. Does this mean that if they can never locate it, I'll never get a new TV?

I asked to speak to a supervisor, but the was "no supervisor available." The rep said a supervisor would call me within 24 to 48 hours. We'll see.

Stay tuned, no pun intended.

Circuit City Closing

Pictures from the first day of Circuit City's liquidation ...

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I am Being Screwed by WESTINGHOUSE DIGITAL

I bought a Westinghouse LCD HDTV from Buy.com in late November. It proved to be defective and it was necessary to return it to WESTINGHOUSE DIGITAL for exchange.
I shipped it by UPS back to WESTINGHOUSE DIGITAL on Dec 22, at MY OWN EXPENSE. It was signed for at WESTINGHOUSE DIGITAL's El Paso facility just before 11 am, Dec 30. I have called WESTINGHOUSE DIGITAL "customer service" at least three times since for a status report, most recently this afternoon. I CANNOT get ANY information as to what's going on. WESTINGHOUSE DIGITAL doesn't even acknowledge that they have received the TV.

I told WESTINGHOUSE DIGITAL that I would call back in a day or two and if I was not satisfied with the situation I wanted my money back. WESTINGHOUSE DIGITAL said they couldn't do that since I purchased from Buy.com, not directly from WESTINGHOUSE DIGITAL. I will contact Buy.com and if they're no help, I will try working through my credit card company.

I will NEVER buy another WESTINGHOUSE DIGITAL product. I will NEVER recommend a WESTINGHOUSE DIGITAL product to anyone I know.

Blast From the Past

Everything comes around again! Here's the hot boomer item this holiday season ...

From Brookstone

Unadvertised Discount Coupon Codes

RetailMeNot is an easy way to find unadvertised coupon codes for online retailers. These are the codes that can be entered on the checkout page for additional discounts.

Coupon codes for thousands of online stores - RetailMeNot.com

Save Money on Groceries and More

I saw this Web site featured on WTAE news Saturday morning and checked it out. You can find a ton of coupons for groceries and other things that you can print.

The Coupon Mom

Also, some tips for given for making the most of your coupons. One of these was to not use your coupons too soon. Most items for which coupons have been published will go on sale in about a month after the coupons appear.

Happy Shopping :)